The company has formulated a Quality Policy and a Medium and Long Term Strategy to keep on the right track for the future. This is coupled with an ISO 9001:2000 certification
Objective:- To be the supplier of choice on the basis of price, quality and delivery. To be the best in the class for quality in the area of small injection mouldings, offering a competitive, cost effective, just in time service.
Strategy:- The company's medium and long term strategy currently includes the introduction of formal quality, total quality and the integration of all logistics functions.
The medium term strategy takes account of the resources available to a small company in that it initially addresses the introduction of a formal quality standard. Improving internal and external communications and the training of staff where applicable. The introduction of product management disciplines and the adoption of just-in-time procedures together with right-first-time zero defects culture. The cost of quality analysis aimed at identifying early opportunities for improvement.
The long-term strategy includes progressive adoption of total quality concepts to include staff awareness training, brainstorming, problem solving, and a more customer focused approach to business. Process control and re-engineering based on the process models and procedures derived from the ISO 9001:2000 certification. Selective benchmarking of process metrics and the inclusion of self-assessment to European Quality Assurance model for business excellence.
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